composition

If you cannot accept their proposal and you don’t have plan for payment.Change the Proposal to “ Proposal “ and enter the reason in the comment.The proposal e-mail will send to contact person.All of dispute and proposal are handle via TM5 not e-mail.How to handle the dispute you received?You will receive the dispute e-mail from customer and vendor (debit note) as seen below.If they want proof of delivery or invoice, please send the proof of delivery or invoice they want via e-mail.After that, You have to change the status of dispute to “Proposal” in the “Receivables”How to handle the rectification ? If your vendor changed the netting code or data in TM5 and if you can accept changing data. We should change the status to “Rectification received” or “Proposal accepted” You can find the dispute log in detail.“rectification received” is last phase.

Third part done!
Have a great afternoon!
T.Camille^^
If you cannot accept their proposal and you don’t have plan for payment. Change the Proposal to “ Proposal “ and enter the reason in the comment.
>> If you cannot accept their proposal and you don\'t have a plan for the payment, change the proposal to \"Proposal\" and enter the reason in the comment box.
The proposal e-mail will send to contact person.All of dispute and proposal are handle via TM5 not e-mail.
>> The proposal e-mails will be sent to the contact person. All of the disputes and the proposals are handled via TM5 not via e-mail.
How to handle the dispute you received?
>> Correct!
You will receive the dispute e-mail from customer and vendor (debit note) as seen below.
>> You will receive the dispute e-mail from the customer and from the vendor (debit note) as seen below.
If they want proof of delivery or invoice, please send the proof of delivery or invoice they want via e-mail.
>> If they want a proof of delivery or invoice, please send the proof of delivery or invoice that they want via e-mail.
After that, You have to change the status of dispute to “Proposal” in the “Receivables”
>> After that, you have to chane the status of dispute to \"Proposal\" in the \"Receivables\".
How to handle the rectification ?
>> Correct!
If your vendor changed the netting code or data in TM5 and if you can accept changing data.
We should change the status to “Rectification received” or “Proposal accepted”
>> If your vendor changes the netting code or data in TM5 and if you can accept the change in the data,
we should change the status to \"Rectification Received\" or \"Proposal Accepted\".
You can find the dispute log in detail.“rectification received” is last phase.
>> You can then find the dispute log in detail. Take note: \"Rectification Received\" is the last phase.