Conversation with an accountant

So, A person in charge of that elevator need to find out bad safety switch next regular inspection day Hello, I am [Name]-Chang's former co-worker. Is Ki-Chang doing well in your country? He must have some problem to talk with native. But don't be afraid. He is smart guy. He is going to speak fluently soon. The reason why I talk to you is that. He said, To receive his salary from your company, He have to be issued with a certain identity card. Is it right? Unfortunately he has trouble understanding what you are saying. How can he get the ID card. I am afraid that I can't understand what you are saying. Salary issue is a delicate matter. So I don't want to mistranslate. So If it is possible. May I receive your mail written about this matter? What he should do, and What kind of things he should prepare... Thanks for your coperation.