Dealing with conflict?

When I face some conflicts, I usually breathe a moment, sometiems 10 or 20 minutes more. In solving or dealing with the conflict, the most important thing is to understand the situation and the involved persons. Don't be angry, and listen to as long as possible, nevertheless I can't judge the cause perfectly, I again and again ask the reason and the situation. And then I'd like to say that if you were the other side what would yo do ? - Don't be angry ! - If you were the other side, then ~~ Thank you.

Hi Mr.[이름],   I completely agree with you. There is absolutely nothing that anger can solve. As much as possible, we have to keep ourselves calmed and focused in order to make decisions and avoid regretting what you might say to the other. Good job on your homework. Keep it up! T.Sheela When I face some conflicts, I usually breathe a moment, sometiems 10 or 20 minutes more. >>When I face some conflicts, I usually breathe for 10 or 20 minutes. In solving or dealing with the conflict, the most important thing is to understand the situation and the involved persons. >>In solving or dealing with conflicts, the mos important thing is o understand the situation and the people involved.  Don\'t be angry, and listen to as long as possible, nevertheless I can\'t judge the cause perfectly, >>Don\'t be angry and listen as much as possible. Nevertheless, I can\'t judge the cause perfectly.I again and again ask the reason and the situation. >>Correct! >>I have to ask repeatedly the reason and the situation. And then I\'d like to say that if you were the other side what would yo do ? >>And if you were in the other person\'s shoes, what would you do?- Don\'t be angry ! >>Correct!- If you were the other side, then ~~>>You have to put yourself in the shoes of the other person.Thank you. >>Correct!