Homework
학생이 쓴 원문
In Coupang\'s case, they want to win back customers in Korea, so they are giving out coupons such as discounts and free shipping. However, they don\'t realize that this is not what truly matters. The most important thing is a sincere apology to their Korean customers. From this, we can learn that the most important thing is treating customers with sincerity and honesty.
강사 첨삭
Good day, Ho [이름]!
You have a good point. Some companies these days have become lax because they thought they already gathered the trust of their customers. I agree with you, diverting on how to manage a problem will escalate the anger and frustrations of many customer a sincere apology will cover that up. Have a good day!
Aki~
In Coupang\'s case, they want to win back customers in Korea, so they are giving out coupons such as discounts and free shipping.
>> CORRECT!
However, they don\'t realize that this is not what truly matters. The most important thing is a sincere apology to their Korean customers.
>> CORRECT!
From this, we can learn that the most important thing is treating customers with sincerity and honesty.
>> From this, we can learn that the most important thing is to treat customers with sincerity and honesty.
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