How I respond to customers' queries about your company's products.

Happy Wednesday to you [이름] Ro!

Thank you for giving a time to do your compositions. I do appreciate it and please continue to study English very well. I know that you are getting there. Please take a review on using articles and prepositions. You are amazing! Have a nice day ahead!^^

Here are my corrections for you!^^

~T. Eunice~

I\'m working in the Glove manufacturing company.

>>I\'m working in a Glove manufacturing company.

Sometimes, some buyers, not customers, ask some queries about my company\'s products.

>>Sometimes buyers ask some queries about my company\'s products.

My response to that queries would be different as types of questions.

>>My response to these queries may vary to their questions.
Because I\'m working in OEM business, the queries can be categorized as process : The queries about materials, sample process, manufacturing process, packaging process and shipping process.

>>Because I\'m working in OEM business the queries can be categorized by these processes: The queries are about materials, sample process, manufacturing process, packaging process and shipping process.

With these categorizes, I decide whether I can make the answer for the question.

>>With these categories, I can decide whether I will answer the question or not.

If I thought my knowledge enough to answer, I would ask other person, who should be a specialist for the questions, and let the person answer the queries and share it with other people.

>> If my knowledge is not enough about the customer\'s queries I will ask the person in charge about the customer\'s concern and I will let him/her answer the queries and share it to other people.