REWARD ABOUT FLIGHT DELAY

Hello [이름]. Thank you for sending this. It\'s really difficult dealing with irate customers. In your field of work, you will really come across those kinds of people. Don\'t let their words or behavior get into you. Good luck!

- T. Beth

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yesterday mornig,snow hard in korea.

>>> Yesterday morning, there was a heavy snow in Korea.  

many flights to departure incheon delayed.

>>>  Many flights for departure in Incheon were delayed.    
 but it\'s not reward about flight delay. because the reason is weather, we can change schedule only.

>>>  But there\'s no compensation/refund for delayed flights because it is due to the weather and we can only change the schedule.  

some passenger angry to airline.

>>>  Some passengers were angry to the airline.  
 so i explain about irresistible force.

>>> OR: So I explained about the unavoidable circumstances.     
 after explaination, some people agree, but one passenger disagree.

>>> After the explanation, some people agreed, but one passenger disagreed.   
 he swear to me. but i cant do nothing.

>>> He swore at me but I couldn\'t do anything.    
 i am working in the airline during 3 years and having experience similer situation. but i dont adjust yet.

>>> I have been working in the airline for 3 years now and have experienced similar situations, but I am still not used to it.    
 today.. still snow hard.

>>>  It\'s still snowing hard today.