What has been the most rewarding experience of your career thus far?

2021-12-01 · 첨삭 강사 Beth

학생이 쓴 원문

Retaining 40 subscribers per month at Dow Jones’ customer service team was the most rewarding event. It was the most fulfilling experience because I increased the customer base to 80% and was awarded four times from the headquarter. The high retention rate was possible from segmenting the customer base. Since the team covered the APAC region with different cultures, it was hard for the subscribers to respond to the standard retention strategy from the U.S. Accordingly, I categorized each country based on their preference. Alongside this, communication skill was crucial. It was important not to push subscribers to the red line to forge a long-term relationship. Therefore, I tried to read customers’ intentions from voice tone, word choices, and breathing patterns. From this experience, I learned attentiveness, analytical mindset, and communication skills which I would like to contribute as a sales associate.

강사 첨삭

Thanks once again for this Aciel! Good luck today.

Retaining 40 subscribers per month at Dow Jones’ customer service team was the most rewarding event.

>>> correct

>>> OR: Retaining 40 subscribers per month at Dow Jones’ customer service team was my most rewarding achievement.

It was the most fulfilling experience because I increased the customer base to 80% and was awarded four times from the headquarter.

>>> correct

>>> OR: It was the most fulfilling experience because I have increased the initial customer rate to 80% and was awarded four times by the headquarter.

The high retention rate was possible from segmenting the customer base.

>>> correct

Since the team covered the APAC region with different cultures, it was hard for the subscribers to respond to the standard retention strategy from the U.S.

>>> correct

Accordingly, I categorized each country based on their preference.

>>> correct

Alongside this, communication skill was crucial.

>>> correct

It was important not to push subscribers to the red line to forge a long-term relationship.

>>> correct

Therefore, I tried to read customers’ intentions from voice tone, word choices, and breathing patterns.

>>> correct

From this experience, I learned attentiveness, analytical mindset, and communication skills which I would like to contribute as a sales associate.

>>> correct

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