What is wrong with your smart phone?

Happy Monday [이름]!

I hope this would help you. In my part, I think I want to give it a try solving it on my own first and if I end up with a solution then there\'s no need to go to a service center if the same problem will occur in the future. But that is totally depends on how knowledgeable you are in this field. There would be some exemptions haha.

See next time!

~T. Eunice

What is wrong with your smart phone?
>> Correct!
 I can\'t turn it on.
>> Correct!
it just appear a black screen.
>> It only appears black screen.
 I don\'t know. it has been out of order since yesterday night.
>>  I don\'t know, it has been out of order since yesterday night.
 I am about to go to a service center to find out why it is not working.
>> Correct!
 Has it been it running slowly before when it was working?
>> Has it been functioning slowly before?
 Yes, I had recevied so many spam e-mails suddenly.
>> Yes, I had received so many spam e-mails suddenly.
 Ah, I could be a trojan hosre virus.
>> It could be a Trojan horse virus. 
Do you have antivirus software installed on it

>> Do you an have antivirus software installed on it? 
 If you get rid of it, you can turn it on.
>> Correct!
 No...
>> No, I\'m don\'t.
 Hmmm is it better to go to the service center that solving it together.
>> It is better to go to the service center that solves the problem.