Which businesses do you think have the worst customer service?

2016-03-31 · 첨삭 강사 Nina

학생이 쓴 원문

I’ve experienced a bad customer service by one of the small companies that manufactures electronic laundry drying racks. I has a problem with the rack and contacted the company to ask for warranty service. However, they declined my request, saying the warranty has already expired. I insisted that I found out the problem within the warranty period of 12 months and called the customer service for repair. But they have not fixed it. I called the call center several times and even sent a complaint letter to the company. However, they responded in a more aggressive manner, saying they would not tolerate any more if I keep bothering them. They were so rude and even arrogant. I was shocked by their attitude and the way they handle their customers because most of companies these days invest a lot and make all out efforts to provide better services. Almost all the industries are offering first-class servic except some small companies that still lack customer service mindset.

강사 첨삭

Great Thursday to you Sir [이름].
I am sorry to hear about this.

It is really a bad experience for you.

I didn\'t know why they provide this kind of service.

I worked for a company who gives service to a lot of people and I was taught not to be rude.

And do the best way we can in order to provide the customers great service.

I hope that they will be able to fix their service. I think the owner of the company should look into it.

I appreciate you for sharing about this.

See you. Have a great day.

Teacher Nina


I’ve experienced a bad customer service by one of the small companies that manufactures electronic laundry drying racks.

>> correct

I has a problem with the rack and contacted the company to ask for warranty service.

>> I had a problem with the rack and contacted the company to ask for warranty service.

However, they declined my request, saying the warranty has already expired.

>> correct

I insisted that I found out the problem within the warranty period of 12 months and called the customer service for repair.

>> correct

But they have not fixed it.

>> correct

I called the call center several times and even sent a complaint letter to the company.

>> correct

However, they responded in a more aggressive manner, saying they would not tolerate any more if I keep bothering them.

>> correct

They were so rude and even arrogant.

>> correct

I was shocked by their attitude and the way they handle their customers because most of companies these days invest a lot and make all out efforts to provide better services.

>> correct

Almost all the industries are offering first-class servic except some small companies that still lack customer service mindset.

>> correct

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